SINCE 1997

Helen Avis
Top Broker

Helen Avis


Top 100 Broker Award

SPECIALIST MORTGAGE finance director Helen Avis has been recognised in numerous awards for her performance in 2021 and 2022, further adding to a long history of achievements and awards in the Australian finance industry. These awards include: MPA Top 100 list, as one of the Top Mortgage brokers writing the highest value of loans in FY21; WA Broker of the Year and National Broker of the Year for Residential Lending in the Specialist Finance Group Awards 202; and most recently has become a finalist for Best Residential Broker WA in The Adviser Better Business Awards 2022

Ms Avis settled a staggering $153 million in loans for FY21, a 67% increase on the previous year with no signs of slowing down. Signing 249 loans to rank in the Top 25, considerable momentum started to gather steam around September 2019. 2022 is looking to be even more successful, off the back of a personal record set in July 2021 settling more than $25 million across 29 deals.

“Over the past 12 months the market has become hugely competitive and experienced a meteoric rise in housing values. Unprecedented low-interest rates have not only attracted homebuyers but also resulted in property investors returning to the market along with high levels of refinancing.”

“A lot more buyers were acting and buying property than they were previously, whether as owner-occupiers, future owner-occupiers or as investors,”

“The sheer volume of people, the speed of the market and price points have been phenomenal. Economists are predicting a slowdown in the property market however I’m not seeing any signs of it yet.” Ms Avis added.

More than 600,000 Australians have returned home from international cities since the onset of COVID-19. The appeal of Australia being a safe haven has seen a demand for family homes gain momentum particularly in Queensland, Melbourne and Sydney.

Having experienced the trials and tribulations as an expat herself, Ms Avis has established a trusted position within the expatriate community and understands securing attractive Australian finance options for expats is not only difficult but often a complicated process whilst residing overseas.

‘The last 12 months was not without challenges, with banks taking extended times to process applications throughout the pandemic,’

“For expats we have limited lenders with attractive terms and often longer processing times. The market is fiercely competitive, in some circumstances, buyers have had to make a choice between securing the lowest rate or the quickest loan processing time.”

Setting herself apart from other brokers as a specialist in expatriate finance with her extensive experience and knowledge of expat financial package terms and conditions, Ms Avis’ ability to successfully communicate to banks to get finance approved quickly makes her a leader in the field.

“I am very optimistic for the next few years,”

“We are likely to see more expats returning, more interstate moving, migrants finally moving to Australia, and international students coming back will help the rental market in the cities of Melbourne and Sydney.

“One positive taken away is the importance of being compassionate to clients, especially those who have faced job uncertainty and financial distress or have experienced delays in getting loan documents signed and notarised through lockdown restrictions.” Having a career spanning more than three decades, Ms Avis has built a reputation on her tenacity to respond promptly and professionally and working tirelessly to secure the best financial packages for her clients.

The lessons learnt through the pandemic are ones Ms Avis says will carry the Specialist Mortgage team in good stead for the future, understanding there is no substitute for hard work and looking forward to continued growth in 2022.

Contact Helen for award winning service

Disclaimer: All information provided on this website is of a general or factual nature only and does not take into account your personal circumstances or objectives. Before making any decisions, you need to consider, with or without the assistance of a licensed adviser or broker, the appropriateness of any material presented in light of your individual needs and circumstances. The information on this website does not constitute a recommendation for any of the products or services provided by SMATS Services (Australia) Pty Ltd and or any of its related entities. Click here to download a copy of our Credit Guide.

Why Specialist Mortgage

Dedication to Service

We provide fast, friendly, seamless service. We clearly communicate everything you need to know throughout the process and will answer questions as they arise. We even help you complete all the application paperwork.

No Additional Costs

Our Specialist Mortgage service is FREE to our clients because we are paid by the banks. Even if your loan is not approved, you will not be charged.

Independent Advice

We deliver unbiased opinions across hundreds of different lending option from more than 30 banks. We clearly explain suitable loans, features, fees and charges. We offer advice on how much you can afford to borrow, to avoid putting yourself at financial risk.

Obligation Free

There is no obligation or cost to discuss your financial affairs. We offer a FREE review of your current or intended loans and provide FREE quotations and pre-approvals. If you decide not to proceed at any time during the process, we will not charge you.

Full Lender Analysis

We quickly compare hundreds of loan options from Australian and International banks, saving you time and money. We provide the most current, accurate and complete information to deliver you the most suitable loan for your individual circumstances.

Negotiating Power

As the largest Australian mortgage originator operating internationally, we have the power, volume and relationships to negotiate with lenders to obtain special conditions, including lower interest rates, longer terms and decreased establishment costs. We can sometimes offer better rates than the banks.

Expert Advice

Our staff are fully accredited and qualified, to ensure we provide the best service in the market. We are the market leaders in providing Australian Property and multi-currency loans to offshore investors – no other firm can match our history or expertise.

Free Access to SMATS Group Services

Unique to SMATS Group, we offer all our valued clients free access to our other services including Australian Property and Taxation Services, to assist you in optimising your financial position.

Trusted provider of Australian Property Finance

Specialist Mortgage has over 25 years of experience arranging finance packages tailored to our clients individual circumstances, whether it be establishing or renegotiating finance for new property investments or utilizing existing equity in your Australian property to purchase another.

We are dedicated to ensuring a smooth transition from pre-approval to sale to settlement.

We can arrange funding is arranged for all forms of property acquisition including:

  • New and Established Property
  • Off Plan Purchases
  • House & Land Packages
  • First Home Buyers
  • Land for Development
  • Full Development Funding
  • Foreign Buying
  • Specialised Expatriate Loans


Helen Avis - Top 100 Mortgage Broker Award - Mortgage Professional Australia 2021
Helen Avis - WA Broker of the Year - Specialist Finance Group Awards 2021
Helen Avis - National Broker of the Year for Residential Lending - Specialist Finance Group Awards 2021
International Brokerage of the Year - Specialist Finance Group Awards 2016-2019
Helen Avis - International Broker of the Year - Specialist Finance Group Awards 2016-2019
Helen Avis - Flame Foundation Member St George Bank
Helen Avis - ANZ premium Broker
Helen Avis - Top Flame Broker St George Bank 2013-2014

Specialist Mortgage Awards

SMATS Services (Australia) Pty Ltd - ABN 37 141 112 807 - trading as Specialist Mortgage
Australian Credit licence 385201 | MFAA Accredited Broker

MFAA Accredited Broker